• Booking for visits MUST be made before 5pm the day before the free day.

• At the time of booking only morning or afternoon can be requested. The client must be available at anytime during that time. Times and/or notice will be given on the day.

• The practice will allocate the vet to the free visit zone.

• This service is only available to registered clients.

    Call us on 01296 623439 to register or you can register online.

• Non clients may register and make a booking for a free day but payment must be made at the time of booking.

• Any client in breach of our normal  terms and conditions may not qualify for this service. Click here to see our full practice Terms and Conditions.

• If a client requires a particular day, time or vet, then the normal booking procedure and standard visit fees will apply.

• Bookings for non-routine work cannot usually be made on a free visit day

• Emergency call outs do not qualify for a free visit even if within the free zone on the free day.   

Procedures NOT  included in

Free Visit Zones

Radiographs

Ultrasonography

Shockwave

Endoscopy

Castrates

Vettings

Lameness work-ups

Stud work

Sedate for dentist/clipping

Euthanasia