If your animal needs inpatient care at any time you can be assured that Wendover Heights provides excellent medical and surgical facilities and provides a high standard of aftercare. We always keep up to date with new developments in the veterinary field so that we can offer the best treatment available for your pet.
We have a modern kennel facility with air conditioning which provides a comfortable environment where animals can recover from illness or surgery. Pets will be cared for and closely monitored by our experienced and attentive team of vets and nurses, with at least two dedicated kennel nurses each day.
We have specialised vivariums for reptile species and a wide variety of perches and other cage furniture for any avian inpatients. We also have an isolation unit for pets with infectious diseases, which is monitored by CCTV.
We appreciate that hospitalisation may be an anxious time for you and your pet; we will do our utmost to give you the best possible care and support and keep you up to date with your pet’s progress. During periods of extended hospitalisation, it may be possible for you to visit your pet if you wish to do so. A mutually convenient time will be arranged with the kennel nurse on the day.
When booking an operation or procedure, you will be allocated an appointment time early in the day with either a vet or nurse. Please use this time as an opportunity to ask any questions you may have. We are happy to provide an estimate for the cost of treatment on request and you will be asked to sign a consent form.
You will also be asked for a contact telephone number so that you can be updated on your pet’s progress following a procedure or surgery. It is very important that you are available on the contact number at all times during the day in case we need to contact you urgently regarding your pet.
- Cats and dogs should not be fed after 8pm the night before admission. No food should be given on the morning of the procedure or surgery. Please check with your vet if your pet is on medication whether this should be given prior to admission. Cats should be kept in overnight so that they do not have the opportunity to hunt or be fed elsewhere.
- Small mammals, e.g. rabbits and other exotics DO NOT need to be starved prior to anaesthetic. Please check with your vet with regard to avian species.
- Water should be available to all animals at all times.
- Dogs should be exercised on the lead before admission so that they have the opportunity to go to the toilet, but care should be taken that they do not eat anything.